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Many organizations have embraced the
concept of improving overall performance by using Baldrige criteria
as a benchmark to gauge their strengths and opportunities for
improvement, and as a measurement of their overall alignment and
integration of key processes. Since the terrorist attacks of
September 11, 2001, this nation has made great strides in improving
homeland security. Individual citizens, industry, and government
leaders from all spectrums of American society have become involved
in ensuring national security. This comprehensive and hands-on
manual will help organizations align the Baldrige Award Criteria for
Performance Excellence with homeland security issues. These are
issues which both public and private organizations must address in
order to ensure a safe work environment for both their employees and
customers of their products and services.
Accompanying
CD-Rom includes self-assessment scoring documents and questions to
ask that provide valuable insights when analyzing your organization.
Approximately 300 pages. ISBN 0-87389-640-8. 81⁄2x11 Softcover.
2004. Price $60.00. ASQ Quality Press.
Order today!
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